So I go to Firestone on base, to get my alignment looked at because one tire seems to be wearing more than the other. They tell me I'm all good on the alignment, that I just need new tires and I'll be set. I go to another Firestone in sumter to get the tires, they automatically do an alignment check and tell me that it's barely off, but will cause my tires to wear quicker. Now that I'm spending 500 dollars on new tires, I don't have the money to fix the damn alignment. Needless to say, I will not be doing business at Firestone ever again. Since it was barely off, they decided to tell me that there was nothing wrong with it instead of just telling me that it was barely off. They obviously didn't want my money very bad. But it's ok because my business will be elsewhere
The staff here is always helpful and willing to work around busy military schedules. I've never had a problem getting service and they're always friendly.
Always friendly service and good prices. Highly recommended.
I bought a used car recently and the day after the low tire pressure light came on but I had no gauge so I stopped by the shoppette for some air but the air pressure machine is out of commission. Fortunately Firestone is just next door and they were more than willing to let me pull around to their service center for a quick air check and service free of charge. Thank you Firestone for getting me home safely.
We used them for an oil change and check up on our vehicle and they did not check our coolant. It was low and we had to fill it on our own after we left. Would not use them again. Double check their work!!!!
Firestone Complete Auto Care is a US Car Repair based in Shaw Air Force Base, South Carolina. Firestone Complete Auto Care is located at 105 Shaw Dr, Bldg 2, Shaw AFB, SC 29152, USA.
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